Comments on: Kenmore Elite Ultra Wash Dishwasher with Touchscreen

By: Anthony Coney

Anthony Coney — Thu, 22 Nov 2012 23:35:00 +0000

Ditto – mine died one month past the one year warranty, and Sears wants 230.00 to come fix it. Last time I buy Sears

By: carrie

carrie — Fri, 09 Nov 2012 03:02:00 +0000

Interesting. My Elite is falling apart. It is just at the one year mark and now the top rack is broken, the dishwasher never really cleans dishes, and have 300.00 worth of parts ordered from the repair guy that will take at least 10 days to receive, and then once it comes in they said they can schedule an appointment. Target date of availability is December 7th at the earliest. Customer service, technical and warranty departments are all non-responsive, and downright rude. I really do wonder whether the ‘added’ service warranty is worth the money. my 10 year old dishwasher that just stopped working cleaned better as an old machine than this one does as a new one. My experience will keep me from making major purchases from Sears in the future, and I really am reconsidering even small purchases from them especially in light of the lack of caring customer service.

By: Kchubb

Kchubb — Fri, 20 Jul 2012 02:47:00 +0000

That control panel is from a different dishwasher, this one has a touch screen lcd and the vent is at the bottom of the door.

By: JessicaGottlieb

JessicaGottlieb — Tue, 10 Jul 2012 03:36:00 +0000

Yikes! That would have me unraveling. I’m so sorry.

By: Ynotbent

Ynotbent — Tue, 10 Jul 2012 02:54:00 +0000

My wife and I bought our Kenmore Elite with all the gadgets. Paid $1100 for it. It is only 2 months old and it quit working today. Sears says they can get a tech out to repair it in 3 weeks….taking mine back for a refund..

By: JessicaGottlieb

JessicaGottlieb — Mon, 02 Jul 2012 00:09:00 +0000

I still LOVE it. It’s nearly silent and my dishes are always clean.

By: Kkaough

Kkaough — Sun, 01 Jul 2012 23:53:00 +0000

Hi Jessica. We just bought one today. It won’t arrive until July 7. Do you still love it and have no problems? Sears is discontinuing the model and has it marked down below $1000.00. Felt like we couldn’t pass
It up.

By: Blah

Blah — Mon, 02 Apr 2012 23:27:00 +0000

Just wait until the crown assembly dies on you. I had this model for 14 months before the crown assembly went dead on me.

By: Goldcountry

Goldcountry — Thu, 22 Mar 2012 04:42:00 +0000

First of all, the control panel, they call it a crown assembly, PN W10335626, sits right above the outlet vent. Which, in and of itself is OK, but the dim-wit that designed it (or should I say, approved the design) designed the vent for the washer to vent into the cavity right below the control panel WITH NO DEFINITIVE WAY TO EXIT THE STEAM WITHOUT ALLOWING THE STEAM INTO THE CONTROL PANEL.

I’ve replaced mine twice in 14 months. The first one was under the 1 year warrantee. I thought it was just a coincidence. NOT.

Buy the extended warrantee for the time you think you will own the dishwasher. It’s really a poorly designed piece of crap.

By: JessicaGottlieb

JessicaGottlieb — Sun, 05 Feb 2012 15:08:00 +0000

Mad?

Heck no. Enjoy the quietest dishwasher ever.