My husband often reminds me that the best conversationalists say little. Rather, they ask questions and are engaged listeners.
I wonder if active listening was part of what happened in the polls yesterday.
Brilliant point! Any public figure or public-facing company should follow-back as many as possible. Otherwise, how to 1.) listen and 2.) engage!
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Jessica Gottlieb is a blogger in Los Angeles who is passionate about the intersection of family life and technology. Continue...