I’m working off a laptop in a doctor’s office waiting room using my clear connection (which is slow but reliable and lovely).
After months of slow speeds AT&T sent a tech out to fix my horrendous uverse situation. I then paid for a faster connection with top speeds not at just 18mbps but 24mbps.
Last week I was online at 6-10 mpbs… and after a zillion emails service went back up to 20, acceptable but not dazzling. I received no credit on my bills for the months of substandard service.
Today I have no internet at all. None.
Next week I’ll file a small claims lawsuit against AT&T for failing to live up to their contract. I imagine the judge will be amused by my history with them.