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Lease Returns

I sold cars. I know how this works, and I know when things are right or wrong.

As a consumer it is NOT my problem when you have made the terrible decision to remain understaffed.

When someone is leasing a car that means they need a new car, right? This is the time that dealerships should be bending over backwards to make customers happy.

Of course, just for giggles, I’d like y’all to know that I’m totally unaware of what the exact mileage is on my BMW. Why? Well, it has some electrical problems, and currently it’s in their possession having warranty service work done.

With all that being said, just take a listen and let me know what you think of the lease end manager at my local BMW dealer.

33 thoughts on “Lease Returns”

  1. Sounds to me like they think they are doing you a big favor by even letting you return the lease car. Sounded kind of shitty to me. I would tell her to kiss the last 7 digits of my ass.

  2. That poor thing! She is “totally overwhelmed”! I think you should send her a fruit basket and then call her just to talk. She would probably appreciate it.

    1. Well it's a tough one. That dealership has a stellar service department, and
      with oil changes and scheduled service, I'll be needing service a lot more
      than I need sales.

      I hate to give them my money, but if we get another BMW I'll probably use
      them.

    2. Hi Disqus,

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    3. Hi Disqus,

      I invited you to join Facebook a while back and wanted to remind you that once you join, we’ll be able to connect online, share photos, organize groups and events, and more.

      Thanks,
      Jessica

      To sign up for Facebook, follow the link below:
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      http://www.facebook.com/n/?merge_accounts.php&e=notifications-i75vp4l8sm%40disqus.net&c=48313047b43bbef3aaf0fc0120ee4903

      =======================================
      was invited to join Facebook by Jessica Wilzig Gottlieb. If you do not wish to receive this type of email from Facebook in the future, please follow the link below to unsubscribe.
      http://www.facebook.com/o.php?k=b9431c&u=100001357772444&mid=2d76220G5af36168369cG0G8
      Facebook, Inc. P.O. Box 10005, Palo Alto, CA 94303

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  3. Well it's a tough one. That dealership has a stellar service department, and
    with oil changes and scheduled service, I'll be needing service a lot more
    than I need sales.

    I hate to give them my money, but if we get another BMW I'll probably use
    them.

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