I sold cars. I know how this works, and I know when things are right or wrong.
As a consumer it is NOT my problem when you have made the terrible decision to remain understaffed.
When someone is leasing a car that means they need a new car, right? This is the time that dealerships should be bending over backwards to make customers happy.
Of course, just for giggles, I’d like y’all to know that I’m totally unaware of what the exact mileage is on my BMW. Why? Well, it has some electrical problems, and currently it’s in their possession having warranty service work done.
With all that being said, just take a listen and let me know what you think of the lease end manager at my local BMW dealer.